Privacy Policy - SchoolsMirror

Privacy Policy

At SchoolsMirror, we are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: January 2023

Table of Contents

Our Commitment to Privacy

SchoolsMirror ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management system and related services.

Please read this Privacy Policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Student Information: Name, date of birth, gender, grade level, student ID, academic records, attendance records, and photographs
  • Parent/Guardian Information: Name, contact details, relationship to student, and payment information
  • Staff Information: Name, contact details, position, qualifications, and employment records
  • Account Information: Username, password, and security questions for system access

Automatically Collected Information

When you use our services, we may automatically collect certain information, including:

  • Usage Data: Information about how you interact with our services, including IP address, browser type, pages visited, and time spent on pages
  • Device Information: Information about the device you use to access our services, including device type, operating system, and unique device identifiers
  • Location Data: General location information based on your IP address

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and managing school operations
  • Communicating with students, parents, and staff about important updates
  • Personalizing the user experience and delivering content relevant to specific roles
  • Monitoring and analyzing trends, usage, and activities in connection with our services
  • Detecting, preventing, and addressing technical issues and security vulnerabilities
  • Complying with legal obligations and educational regulations

Data Storage and Security

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Educational records are typically retained according to statutory requirements for educational data retention.

Security Measures

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Regular staff training on data protection
  • Secure backup procedures and disaster recovery plans

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Data Sharing and Disclosure

We may share information we collect in certain situations, including:

  • With Educational Authorities: As required by law or to comply with educational regulations
  • With Service Providers: With third-party vendors who perform services on our behalf
  • For Legal Reasons: If required to do so by law or in response to valid requests by public authorities
  • During Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell or rent personal information to third parties for marketing purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal information
  • Rectification: The right to request correction of inaccurate information
  • Erasure: The right to request deletion of your personal information
  • Restriction: The right to request the limiting of processing of your personal information
  • Data Portability: The right to request the transfer of your data to another organization
  • Objection: The right to object to our processing of your personal information

To exercise any of these rights, please contact us using the details provided in the Contact Us section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use both session and persistent cookies for the purposes of:

  • Authentication and security
  • Remembering user preferences and settings
  • Analyzing how our services are used
  • Personalizing content and advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We will also provide notice through our services or by other means when required by applicable law. You are advised to review this Privacy Policy periodically for any changes.